You can return a product within 14 days of delivery at your own expense. Products must be returned in its original packaging. Both the product and the packaging must be unused and cannot be returned in a damaged state.

Request your return by e-mail to [email protected]. We will subsequently provide you with return instructions.


Return shipments are at your own risk. Kuidaore is not liable for lost or damaged returns and products. Please make sure you safely package the product. Make sure to include any accessories and associated items with the return.


After Kuidaore has determined the product has been returned according to the abovementioned conditions, you will receive your purchase amount back within 10 days. We always refund via the payment method selected for the purchase of the product. In case the original packaging is missing or damaged, Kuidaore will reimburse 75% of the purchase price.